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Policies & Pricing

Confidentiality:
Kurtz Legal Video Services fully recognizes and maintains confidentiality for our clients.  All information provided to Kurtz Legal Video Services will be treated professionally and kept confidential. 

Scheduling / Booking:
Kurtz Legal Video Services will work to accommodate your scheduling and booking needs. If we are already scheduled for an assignment, we will work to have another Certified Videographer to cover your legal video request. Also, while we understand some of our clients may take contingency cases, please understand that Kurtz Legal Video Services requires payment in full for our services net 30 days from invoice date. Accepting deposition work on a contingency basis is in violation of the AGCV code of ethics.

Early Location Access:
Kurtz Legal Video Services provides the best client service possible and that service includes arriving at least one hour prior to our scheduled start time.  In all cases, Kurtz Legal Video Services will require early access to the location for setting up and testing our equipment and environment.  We also require proper and accurate directions, access and information on location parking as well. We arrive early to identify and attempt to correct any possible problems or obstacles prior to the start of our video coverage.

When we arrive early and do not have the access agreed upon, you should expect that we will not be able to start at the scheduled deposition start time.  Rules and policies does not allow us to “shortcut” our setup process as it jeopardizes the quality of our product and as a result the quality of your efforts.

Cancellations:
If Kurtz Legal Video Services receives notice of cancellation at least 24 hours before our agreed to scheduled appointment, there is no charge. All cancellations made less than 24 hours in advance of our scheduled assignment, will be billed for our minimum service rate. 

No Shows:
Once our crews have departed for and / or arrived at the contracted assignment location & the scheduled appointment is a no show or called off,  a minimum two hour rate will be charged.

Stand By Appointments:
We do cover assignments as "Stand By Appointments" for our clients, those appointments tentatively scheduled for a certain time, date, and location are ready to be covered as requested.  But should those appointments be cancelled prior to leaving our office for the assignment location there will be no charge.

Delayed Session:
Any scheduled appointment that starts later than the scheduled time is referred to as a “delayed session”, and appropriate billing charges will be applied to the scheduled time regardless of how late the delayed session starts.

Overtime:
If Kurtz Legal Video Services is requested to work beyond the appointed times scheduled, after 5pm on weekdays, or scheduled appointments on weekends and holidays, our hourly rate will be 1 & 1/2 times that of our standard contract rates.

Delivery of Materials:
Kurtz Legal Video Services provides delivery of materials for our clients.   If at all possible, we will hand deliver our materials to your office or specified location.  We use UPS or Federal Express services for deliveries as well.  At Kurtz Legal Video Services, our final product deliveries are accompanied with an official “Receipt For Video Documents” that we require to be signed upon acceptance.  We believe that fully documenting the chain of evidence is vital for providing and maintaining seamless service.  Please be aware that once we deliver our materials, we can no longer verify product authenticity and therefore we strongly recommend safeguarding your video document with your own paper trail systems.

Billing, Invoices, & Late Payments:
All Billing is due net 30 days upon invoice for services unless otherwise stated in the contract agreement.  While we understand some of our clients may take contingency cases, Kurtz Legal Video Services requires payment in full for our services. Accepting deposition work on a contingency basis is in violation of the AGCV code of ethics. Any and all late payments will be charged an additional minimum of $25.00 per invoice.

Liability:
Kurtz Legal Video Services shall not be liable for damages, beyond the contractual fees for services being charged, for damaged or otherwise unacceptable video caused by circumstances beyond our control, including, but not limited to, equipment and/or tape cassette failure. Kurtz Legal Video Services is not responsible for acts of nature or acts of God. Kurtz Legal Video Services will not assume responsibility nor make any guarantees as to the results or outcome of the contracted project.

Our Commitment To Privacy:
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.  To make this notice easy to find, we make it available on our web site.

The Information We Collect:
This notice applies to all information collected or submitted on the Kurtz Legal Video Services web site.  On some pages, making requests, and registering to receive materials requires the collection of corporate or private information such as:

Name
Address
Email address
Phone number


We use the information you provide about yourself and or your firm when contacting you.  We do not share this information with outside parties.

We use return email addresses to answer the email we receive.  Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important.  For that reason, we never collect or maintain information at our web site from those we actually know are under 13, and to the best of our knowledge, no part of our web site is structured to attract anyone under the age of 13.

How To Contact Us At Kurtz Legal Video Services:
Should you have other questions or concerns about these privacy policies, please call our offices at 303-459-2640 or send us an email at info@kurtzvideo.com

  
Kurtz Legal Video Services Prices:
Our pricing for professional legal video services reflects our certifications, training, equipment, time, and expertise. We invite you to contact us for specific information and a quote for our services. We will gladly discuss your legal video needs with you directly
and work to meet your budget needs.

Kurtz Legal Video Services Policies & Pricing Are Subject To Change Without Notice.

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  Michael A. Kurtz
Certified Deposition Video Specialist (CDVS)
Certified Video Documentary Specialist (CVDS)
Certified Court Video Specialist (CCVS)
Member in good standing, American Guild of Court Videographers
michael.kurtz@kurtzvideo.com
 
 

303-459-2640
fax: (303)-482-2215

 
Copyright 2011 Kurtz Legal Video Services. All rights reserved.